These terms set out what you agree to when you open and use a 77dt account, covering everything from how your wallet works with Nagad, Rocket and Upay to what happens if you need to raise a dispute. Access and eligibility depend on your local law and the eligible regions we support — check your status before proceeding.
Account-holder obligations
Nagad, Rocket & Upay wallet rules
Dispute and contact process
Eligible region conditions
POLICY FOUNDATION
What These Terms Cover on 77dt
By creating an account on 77dt, you confirm that you have read, understood and accepted these terms in full. They apply to every action you take through the platform — placing a bet, using your wallet, contacting support or browsing the lobby. We may update these terms when our services change or when we are required to do so; the version shown on this page is always the current one. If you continue using your account after an update is published, that counts as acceptance. Where local law in Bangladesh restricts or conditions certain activities, those restrictions apply regardless of what these terms say. We do not override applicable law. Payments processed through Nagad, Rocket or Upay are subject to both these terms and the individual policies of those wallet providers. Neither set of rules cancels the other. If any part of these terms is unclear, reach out to our support team before you continue — we would rather answer your question early than resolve a misunderstanding later.
Nagad
Nagad wallet transactions follow 77dt payment terms alongside Nagad's own service conditions.
Rocket
Rocket transfers into your 77dt account are bound by both these terms and Rocket's usage policy.
Upay
Upay deposits and withdrawals operate under the joint conditions of 77dt and Upay's platform rules.
Policy Updates
When terms change, we publish the new version here. Continued account use after the update date means you accept the revised terms.
SCOPE AND LIMITS
Where These Terms Apply and What They Do Not Cover
Not every action on or around your 77dt account falls under the same set of rules. Some areas are covered fully by these terms; others are shared with third-party providers or governed by local law. Understanding which category applies to your situation helps you raise the right question with the right party.
Account Access
Login credentials, session management and account-level security settings are fully within scope. These terms define what you must do to keep your account secure and what we do if a breach is reported.
Transactions
Wallet deposits and withdrawals — including those made through Nagad, Rocket and Upay — are covered here, but each wallet provider's own terms run alongside ours. Both sets apply at the same time.
Site Content
Game content from studios available in our lobby, including titles like Crash Ignition and Slot Rushhour, is provided under licence. These terms cover how you may use that content; they do not grant you any ownership of it.
Third-Party Services
External links, wallet provider interfaces and any service not operated directly by 77dt fall outside these terms. We cannot be held responsible for third-party policies, outages or decisions made on those platforms.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
These terms are not one-sided — they set out what we expect from you, and they also define what you can ask of us. You have the right to review your transaction history at any time; the full record is available in your account dashboard after login. If your personal details change — your phone number, your preferred wallet, your contact address — you can update them directly through the account settings page. Corrections to information that affects your wallet verification, such as the mobile number linked to your Nagad or Rocket account, should be made promptly to avoid a mismatch during withdrawal. If you believe a transaction has been processed incorrectly, you can raise a formal query through our support channel and we will investigate. Any account restriction we apply will be explained to you in writing via the contact method on file. Your ability to access these rights depends on your account being in good standing and your activity falling within eligible regions under local law.
Review Transaction Records
Your full deposit, withdrawal and wager history is accessible inside your account dashboard. No request to support is needed — the data is there after you log in.
Correct Account Details
Update your contact number, linked wallet or personal details through the account settings page. Changes to wallet-linked numbers — Nagad, Rocket, Upay — should be done before your next withdrawal.
Raise a Policy Question
If something in these terms is unclear or you believe a rule has been applied incorrectly to your account, contact support with the relevant transaction ID or account reference. We log every query.
Request Account Closure
You can ask us to close your account at any time. Any remaining wallet balance will be processed in line with our standard withdrawal procedure before closure is finalised.
POLICY CONTACT PATHS
Reach Us About These Terms
If these terms raise a question you cannot resolve by reading this page, our support team is the right place to start. Give us your account reference and a brief description of your query — we handle policy questions separately from general account issues so they reach the right team.
Live Chat
Open the chat icon from any page on 77dt. For terms-related questions, mention 'policy query' at the start so the conversation is routed correctly.
Email Support
Send your query to our support address with your account ID in the subject line. Policy questions are reviewed and responded to in the order received.
Account Help Centre
The Help Centre in your account dashboard holds answers to common terms questions. Check there first — many wallet and account-rule queries are resolved without contacting support directly.
HOW WE HANDLE THIS
Policy Practice: Data, Security and Contact
Knowing the rules is one thing; knowing how we put them into practice is what actually matters for your account. Here is how we handle the areas these terms touch most directly.
Account Data Handling
We store only the account data needed to operate your wallet, verify your identity and process transactions through Nagad, Rocket or Upay. We do not share your data with third parties outside what is required to run those payment rails.
Session and Login Security
Your account session is tied to a single authenticated device at a time. If a login from an unrecognised device is detected, we flag it. You can review active sessions and end any of them from your account security settings.
Data Retention
Transaction and account records are kept for the period required by applicable rules. After that period, data is deleted or anonymised. You can request a summary of what we hold on your account via the email support channel.
Requesting Policy Changes
If you need to challenge how a term has been applied to your account, or request a correction to stored data, contact support with your account ID. We acknowledge all such requests and provide a written outcome.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how our terms work. If yours is not here, open a support chat or check the Help Centre in your account dashboard.
Do these terms apply to me if I use Nagad or Rocket to deposit?
Yes. Any transaction through your 77dt account — including deposits made via Nagad or Rocket — is covered by these terms. The wallet provider's own terms also apply at the same time. Both sets of rules run together; one does not replace the other.
What happens if 77dt updates these terms while I have an active account?
We publish the updated version on this page and note the effective date. If you continue using your account after that date, it counts as acceptance of the new terms. If you disagree with a change, contact support before the effective date to discuss your options.
Can I use my account if I am not sure whether online betting is legal where I am?
Eligibility depends on your local law and whether you are in a region we support. We cannot make that determination for you. Before opening or continuing to use your account, confirm that your activity is permitted under the laws of your location.
How do I dispute a transaction that I believe was processed incorrectly?
Open a support chat or send an email with your account ID and the transaction reference. Our team logs every dispute and investigates it against your account records. We aim to provide a written outcome for every formal query raised.
What personal data does 77dt keep, and can I ask for it to be deleted?
We keep the data needed to run your wallet and verify your identity — including your linked mobile number for Nagad, Rocket or Upay. You can request a summary of stored data or ask about deletion by contacting support with your account ID. Retention periods depend on applicable requirements.
If I close my account, what happens to my wallet balance?
Any remaining balance is processed through the standard withdrawal procedure before closure is completed. The withdrawal goes to your verified wallet — Nagad, Rocket or Upay — as recorded in your account settings at the time of the request.